Delivery/Shipping Policy

Thank you for choosing FOREVER GEM for your online shopping needs. Our shipping policy is designed to ensure that your purchases are delivered to you in a timely and secure manner. Please read the following information carefully to understand how we deliver your orders.

Shipping Timeframe:

We aim to deliver your order as quickly as possible. We offer standard delivery within 3-7 business days for most products, depending on your location. However, please note that delivery times may vary due to unforeseen circumstances or factors beyond our control, such as weather conditions or public holidays.

Delivery/Shipping Methods:

We offer different delivery methods to cater to your needs, including standard delivery, express delivery, and same-day delivery in certain areas. The delivery method available for your order will depend on your location and the products you have ordered.We offer different delivery methods to cater to your needs, including standard delivery, express delivery, and same-day delivery in certain areas. The delivery method available for your order will depend on your location and the products you have ordered.

Delivery/Shipping Fees:

Shipping fees may apply to your order, depending on the delivery method and your location. The delivery fees will be calculated at checkout and added to your order total. We may also offer free delivery for certain products or during promotional periods.

Delivery/Shipping Address:

Please ensure that you provide us with accurate and complete delivery information, including your full name, delivery address, and contact details. We will not be held responsible for any delays or delivery failures resulting from incorrect or incomplete information.

Delivery/Shipping Tracking:

Once your order has been dispatched, we will provide you with a tracking number via email or SMS, which you can use to track the delivery of your order. You can also check the delivery status of your order by logging into your account on our website.

Delivery/Shipping Failures:

In the unlikely event that we are unable to deliver your order due to unforeseen circumstances or incorrect delivery information, we will contact you to rearrange delivery or offer a refund.

International Delivery:

We currently offer international delivery to selected countries. Please note that international delivery times and fees may vary depending on your location and the products you have ordered. Please contact our customer support team for more information.

We hope that this delivery policy has provided you with all the necessary information regarding the delivery of your purchases from FOREVER GEM. If you have any questions or concerns, please feel free to contact our customer support team.